Instructions for installing the 64 bit driver for Vista and Windows 7 and 8

Contrary to what many say, the Palm Desktop will work on the new Windows operating systems, Vista and Windows 7, with either the 32 or 64 bit OS.  If you have the 32 bit OS then do not install the driver below as it is not necessary.  If you have the 64 bit OS you will need the driver below and once it is installed your Palm will hotsync with your computer just as previous systems.  To find out if you have the 32 or 64 bit OS please use the link below;

http://support.microsoft.com/kb/827218

We can arrange to dial into your computer and install the required driver remotely, the typical fee for this service is $35 for the first 30 minutes, please see our PalmDr Phone Service for details and available hours.

The ACEECA corporation has developed a 64 bit driver for their handhelds, running the Palm OS, so the instructions refer to an Aceeca device/PDA – just ignore this labeling and know they mean the Palm device.  This driver is only necessary for the USB driver, it is not necessary for the BlueTooth(BT), Infra Red(IR), WiFi, or serial.

1) Install the Palm Desktop software from the CD as normal.   You must have the Palm Desktop software installed before installing the 64 bit drivers.   If you do not have the installation CD you can order one from our website here;
Install CDs

2) Download 64 bit driver from the link below.
http://aceeca.com/index.php?option=com_maqmahelpdesk&Itemid=5&id_workgroup=1&task=downloads_product&id=6

If the above link does not work please use the link below;
Direct Download

3) Follow the instructions found in the following PDF document
Troubleshooting_USB_driver_installation_on_Windows_7_64-bit.pdf

For more information read the following link;
http://forum.brighthand.com/palm-tx/281989-how-install-new-aceeca-64bit-drivers-tx.html

Windows 8

With Windows 8 you must use the 6.2 version of the Palm desktop.
The installation is the same as Windows 7, if you run into a problem of only seeing the Media in the Palm Desktop then you must be sure to start the Hotsync Managaer and Palm Desktop with the “Run as administrator”.

These instructions are a work in progress so an changes/problems will greatly help others with the same problems so please reply with feedback, good or bad.

Thank you,
Chris Short, President
Short Tronics, INC.
www.PalmDr.com

http://palmdr.com/windows-7-64-bit-usb-drivers

 

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