Instructions for installing the 64 bit driver for Vista and Windows 7 and 8
Contrary to what many say, the Palm Desktop will work on the new Windows operating systems, Vista and Windows 7, with either the 32 or 64 bit OS. If you have the 32 bit OS then do not install the driver below as it is not necessary. If you have the 64 bit OS you will need the driver below and once it is installed your Palm will hotsync with your computer just as previous systems. To find out if you have the 32 or 64 bit OS please use the link below;
We can arrange to dial into your computer and install the required driver remotely, the typical fee for this service is $25 and is only collected if we are successful in hotsyncing your Palm to your 64 bit OS, please see our PalmDr Phone Service for details and available hours.
The ACEECA corporation has developed a 64 bit driver for their handhelds, running the Palm OS, so the instructions refer to an Aceeca device/PDA – just ignore this labeling and know they mean the Palm device. This driver is only necessary for the USB driver, it is not necessary for the BlueTooth(BT), Infra Red(IR), WiFi, or serial.
1) Install the Palm Desktop software from the CD as normal. You must have the Palm Desktop software installed before installing the 64 bit drivers. If you do not have the installation CD you can order one from our website here;
2) Download 64 bit driver from the link below.
If the above link does not work please use the link below;
3) Follow the instructions found in the following PDF document
For more information read the following link;
With Windows 8 you must use the 6.2 version of the Palm desktop.
The installation is the same as Windows 7, if you run into a problem of only seeing the Media in the Palm Desktop then you must be sure to start the Hotsync Managaer and Palm Desktop with the “Run as administrator”.
These instructions are a work in progress so an changes/problems will greatly help others with the same problems so please reply with feedback, good or bad.
Chris Short, President
Short Tronics, INC.
Generous and Gracious Assistance
I wanted to thank you for your generous and gracious assistance and support. The Palm arrived within a couple days. I downloaded the first link and was up and running. Didn't need to do the others, but I shall keep them on hand, just in case... I'm very happy with my PDA. Thank you very much.
AWESOME! I tried a couple different solutions that didn't work prior to finding your driver. Your instructions were excellent and your driver worked as described. I am using a Palm Treo 680 with the latest Palm Desktop 6.2 on a new Windows 7 Professional 64-bit system. I was able to HotSync via Bluetooth but had a recurring MTP USB Device error. Your driver solved the error and gave me back the ability HotSync via USB cradle again. You guys rock!
Thank you thank you thank you!!
Thank you so very much for the driver and instructions. I am usually an adopter of smart tools (phone, tablet), but I keep my old Palm z22 because it is super reliable, and permanently OFF line. I don\'t want to share my contact emails, phone numbers, and personal passwords with the world.
Thank you for the gift of the driver - I have now installed it on 3 machines with first time synch success!
Hotsyncing on Windows 7
I don\'t know Chris Short personally, but in the past I\'ve bought a refurbished unit, I\'ve another unit repaired and he relentlessly helped me through hotsyncing on Windows 7 with an IR/USB adapter.
He must be just a nice guy.
I Can Now Sync
I am using Windows 7 Professional 64-bit. I downloaded the Aceeca drivers and installed them, using the instructions. I can now sync my Palm Z22. Works Great!!! Thank You!!!
Revived old E2 and Clie for use again!
THANKS so much for the links and the tips on this page. The screenshots and install steps are slightly different for our Windows7 Pro machines but close enough! It helped to let the usb connection fail a couple times (unplug/replug cable) while the Device Manager window stays open, in order for the handheld device to show up on the list (see it as "Palm" under Other Devices). For the Clie SJ22, this Windows 64-bit driver worked with the Sony Palm desktop manager on the original product CD, version 4.1. For the Tungsten E2, I have Palm Desktop 4.1.4 running/syncing on Windows 7 Pro. Thanks again for keeping this site up for the rest of us!
Works great - no more Bluetooth
I had bought a Bluetooth dongle to sync with my home computer (W7-64bit) and then my work upgraded to W7-64 also. Wanting to avoid having to buy another Bluetooth dongle for work, I searched the internet again and found this site. Downloaded the software to make the USB cable work again and shazam! I can now again sync with my work computer (Lotus Notes) using my USB cable and my home computer (MS Outlook) using my Bluetooth dongle. I know, I\'m cheap, but I also wish I had found this site in the first place. The \"Direct Download\" is the way to go. I didn\'t have to join another site that I\'ll never use again that way. Kudos PalmDr!
Windows 64-bit drivers
I use Windows 7, 64-bit. I downloaded the Aceeca drivers and installed them, using the instructions. For the first time in three years, I was able to perform a USB hot sync on my Palm TX and my husband's TX without a problem. Thank you for making this information available.
64 Bit USB Drivers
Downloaded the 64driver to Win7 and installed it but now synchronizing just hangs.
Response: Find out which application(contacts, datebook, memos, etc.) then go into your custom settings and temporarily disable(set to do nothing) and try syncing again. Most likely you have some data corruption with in your data base that needs to be fixed, contact us and we will get you an application you can try and fix it.