Instructions for installing the 64 bit driver for Vista and Windows 7 and 8
Contrary to what many say, the Palm Desktop will work on the new Windows operating systems, Vista and Windows 7, with either the 32 or 64 bit OS. If you have the 32 bit OS then do not install the driver below as it is not necessary. If you have the 64 bit OS you will need the driver below and once it is installed your Palm will hotsync with your computer just as previous systems. To find out if you have the 32 or 64 bit OS please use the link below;
http://support.microsoft.com/kb/827218
We can arrange to dial into your computer and install the required driver remotely, the typical fee for this service is $25 and is only collected if we are successful in hotsyncing your Palm to your 64 bit OS, please see our PalmDr Phone Service for details and available hours.
The ACEECA corporation has developed a 64 bit driver for their handhelds, running the Palm OS, so the instructions refer to an Aceeca device/PDA – just ignore this labeling and know they mean the Palm device. This driver is only necessary for the USB driver, it is not necessary for the BlueTooth(BT), Infra Red(IR), WiFi, or serial.
1) Install the Palm Desktop software from the CD as normal. You must have the Palm Desktop software installed before installing the 64 bit drivers. If you do not have the installation CD you can order one from our website here;
Install CDs
2) Download 64 bit driver from the link below.
http://aceeca.com/index.php?option=com_maqmahelpdesk&Itemid=5&id_workgroup=1&task=downloads_product&id=6
If the above link does not work please use the link below;
Direct Download
3) Follow the instructions found in the following PDF document
Troubleshooting_USB_driver_installation_on_Windows_7_64-bit.pdf
For more information read the following link;
http://forum.brighthand.com/palm-tx/281989-how-install-new-aceeca-64bit-drivers-tx.html
Windows 8
With Windows 8 you must use the 6.2 version of the Palm desktop.
The installation is the same as Windows 7, if you run into a problem of only seeing the Media in the Palm Desktop then you must be sure to start the Hotsync Managaer and Palm Desktop with the “Run as administrator”.
These instructions are a work in progress so an changes/problems will greatly help others with the same problems so please reply with feedback, good or bad.
Thank you,
Chris Short, President
Short Tronics, INC.
www.PalmDr.com
http://palmdr.com/windows-7-64-bit-usb-drivers
Click here to submit your review.
Generous and Gracious Assistance
I wanted to thank you for your generous and gracious assistance and support. The Palm arrived within a couple days. I downloaded the first link and was up and running. Didn't need to do the others, but I shall keep them on hand, just in case... I'm very happy with my PDA. Thank you very much.
AWESOME!
AWESOME! I tried a couple different solutions that didn't work prior to finding your driver. Your instructions were excellent and your driver worked as described. I am using a Palm Treo 680 with the latest Palm Desktop 6.2 on a new Windows 7 Professional 64-bit system. I was able to HotSync via Bluetooth but had a recurring MTP USB Device error. Your driver solved the error and gave me back the ability HotSync via USB cradle again. You guys rock!
Thank you thank you thank you!!
Thank you so very much for the driver and instructions. I am usually an adopter of smart tools (phone, tablet), but I keep my old Palm z22 because it is super reliable, and permanently OFF line. I don\'t want to share my contact emails, phone numbers, and personal passwords with the world.
Thank you for the gift of the driver - I have now installed it on 3 machines with first time synch success!
Hotsyncing on Windows 7
I don\'t know Chris Short personally, but in the past I\'ve bought a refurbished unit, I\'ve another unit repaired and he relentlessly helped me through hotsyncing on Windows 7 with an IR/USB adapter.
He must be just a nice guy.
I Can Now Sync
I am using Windows 7 Professional 64-bit. I downloaded the Aceeca drivers and installed them, using the instructions. I can now sync my Palm Z22. Works Great!!! Thank You!!!
Revived old E2 and Clie for use again!
THANKS so much for the links and the tips on this page. The screenshots and install steps are slightly different for our Windows7 Pro machines but close enough! It helped to let the usb connection fail a couple times (unplug/replug cable) while the Device Manager window stays open, in order for the handheld device to show up on the list (see it as "Palm" under Other Devices). For the Clie SJ22, this Windows 64-bit driver worked with the Sony Palm desktop manager on the original product CD, version 4.1. For the Tungsten E2, I have Palm Desktop 4.1.4 running/syncing on Windows 7 Pro. Thanks again for keeping this site up for the rest of us!
Works great - no more Bluetooth
I had bought a Bluetooth dongle to sync with my home computer (W7-64bit) and then my work upgraded to W7-64 also. Wanting to avoid having to buy another Bluetooth dongle for work, I searched the internet again and found this site. Downloaded the software to make the USB cable work again and shazam! I can now again sync with my work computer (Lotus Notes) using my USB cable and my home computer (MS Outlook) using my Bluetooth dongle. I know, I\'m cheap, but I also wish I had found this site in the first place. The \"Direct Download\" is the way to go. I didn\'t have to join another site that I\'ll never use again that way. Kudos PalmDr!
Windows 64-bit drivers
I use Windows 7, 64-bit. I downloaded the Aceeca drivers and installed them, using the instructions. For the first time in three years, I was able to perform a USB hot sync on my Palm TX and my husband's TX without a problem. Thank you for making this information available.
64 Bit USB Drivers
Downloaded the 64driver to Win7 and installed it but now synchronizing just hangs.
Response: Find out which application(contacts, datebook, memos, etc.) then go into your custom settings and temporarily disable(set to do nothing) and try syncing again. Most likely you have some data corruption with in your data base that needs to be fixed, contact us and we will get you an application you can try and fix it.
Chris Short
I got a message that the drivers had a problem like someone on the forum mentioned. I tried to install them again and it said they were already there. I forgot at first that I had to set the the hotsync to USB. Once I did that, it worked great.
Thank you
I downloaded the driver, and followed the instructions. This is the first time I’ve been able to connect my Z22 to my laptop which runs Vista. I do have to connect the USB cord to the Palm, and then to the PC. Works great!
WOW. At last I can once again synch my Palm. It stopped working when i got my Windows 7 PC, but I never gave up using my palm. I too use the synch cable USB to Palm)
Thanks a million
Mike
Dear sirs,
this driver works fine for me under Win7 64bit.
Thank you very much for sharing it.
Best regards,
Costa
I had purchased a CD-install disk for my Zire 22, to run on my laptop (Vista Premium 32 bit). IT DID NOT WORK. Chris tried very hard to make it work, but it didn’t. The good news: he sent me the driver for my desktop Windows 7, 64 bit, which worked fine. However working with my laptop would be my preference. I would appreciate any suggestions. Thanks
Oops … the link in my ABOVE post is INCORRECT:
It says = http://ww2.usca.edu/ResearchProjec [...] Documents/ which will NOT work
PLEASE USE: http://ww2.usca.edu/ResearchProjects/ProfessorGurr/Documents/PalmHotSyncDriverWin7Vista64bit
Therefore If you need guidance, please go to my “Complete Win7 Palm HotSync Aceeca Driver Installation Guide at the the following (corrected) link,
http://ww2.usca.edu/ResearchProjects/ProfessorGurr/Documents/PalmHotSyncDriverWin7Vista64bit
Henry S Gurr
*******
A note to moderator of http://www.palmdr.com
You may make this correction in my original post and delete this one. Thanks
*******
Do I understand that a Palm Zire 71 can be installed on a Windows 7 Professional 64 bit system? If so, can it be connected with the USB cable? All other websites say the Zire 71 will run under Win 7 Pro 64 bit, but add that an IR reader must be connected to the USB first. If an IR reader is still needed, I will stick with Virtual XP where I have been running my now-dead Zire 31. (The Zire 71 is its’ replacement).
Yes this is correct, all Palm models, including the older ones are now once again able to sync with all current version of Windows including the 64 bit systems.
Thank you,
Chris Short, President
Short Tronics, INC.
http://www.PalmDr.com website
Phone: 612/326-4364 but email is preferred
Vx with USB-serial to PDA hotsync cable
I’ve gotten the Vx to sync in 64-bit Win 7 by installing the driver that came with the cable and palm desktop 4.x in XP mode on the virtual machine.
If it is indeed possible to sync directly with the palm desktop on the Win 7 machine, (1) what version of Palm desktop would I use? (Presumably not 4.x.)
(2) Does the ACEECA driver replace the one that came with the USB to PDA hotsync cable–which seems to mimic a serial port and assigns itself to a port like COM1 or COM3 in setup. Or do I need a different cable?
For the Palm Vx it is not necessary to install the ACEECA USB driver since the Vx only uses the serial(COM) port, this driver on Windows 7 is the same regardless if it is a 32 or 64 bit system. The best version to use is the 4.x, the 6.2 version will need additional software to connection up the conduits. The 4.x version install does not work on Windows 7 where as the 6.2 does work.
Thank you,
Chris Short, President
Short Tronics, INC.
http://www.PalmDr.com
Phone: 612/326-4364
If I understand correctly, then, for the Vx, Win 7 XP mode with 4.x Palm desktop seems like the best or at least the easiest solution. (It does work fine.)
I use Palm Desktop 4.1.4e with ACEECA USB driver on Win7 64 bit. My Zire 72 Hotsyncs great.
I do not use virtual machine.
The Look-up feature in contacts will not work unless you check Run as Administrator
Palm Desktop/Properties/Compatibility
Yeah, my laptop died and my new desktop does not have Bluetooth. I should be able to sync with Wifi, but for some reason that option isn’t coming up on my handheld.
At any rate, with the Aceeca 64-bit driver and the instructions from this page (really it’s the other way around) I was able to synch my Palm once again. What a relief!
Worked great, my only problem was getting the Contacts to appear after the successful sync operations and my security password to prompt on opening Palm and my Secure contacts. But the post from Dennis was the nugget I needed.
Went to the “Palm” desktop icon, right click, Properties/Compatibility and selected “Run as Administrator” and also “Run in compatibility mode for XP”. Just as good now as my days on XP. Thank you everyone for all your inputs and feedback!!!