Testimonial

My beloved 10-year-old handheld GPS was getting terrible satellite reception and also wouldn't communicate with my laptop. After speaking with someone at Garmin, who said they no longer make or repair this model, I was thinking I would have to throw it away and buy a new one. This was not a cheap GPS: I paid about $350 for it. But then I found Chris Short and Short Tronics. I was stunned when I called and a human being answered the phone. Not only that, it turned out to be the owner of the business! Long story short, they fixed my GPS for $59 plus return postage, and I had it back just 5 days after I mailed it from my home in the Florida Panhandle to the company's location in Minnesota. I am a wildlife biologist in the middle of field season, and the ability to get my GPS repaired and returned to me that quickly was like a miracle. Chris and his company could easily rip off people like me, who have no other option but to spend hundreds of dollars for a comparable new GPS. But instead he charged me a very fair price for friendly and fantastic service. My GPS is working great again! And I have been telling lots of my field biologist friends about this company.